We at M/s Steamwave Laundry Retails Pvt Ltd. hereinafter “Company” with our registered trademark Brand – CALLSONU are committed to assure the best of our services on time accordingly.

Database we gather

Contact Information

We might collect your name , email , mobile no. , phone no., Street , City , State , PIN Code , Country , GPS location & IP address.

Payment and billing information

We might collect your billing name , billing address and payment method when you take our services. We NEVER collect your Credit or Debit card number or expiry date or other details pertaining to your card on our website or APP. Credit card information will be obtained and processed by third party payment gateway service provider.


We gather information in different ways

We get information about you from third parties websites like – social media , marketplaces , etc.

Use of your personal information

We might use the information you provide to contact you for confirmation of a purchase on our website/APP or for other promotional purposes.

Sharing of information with third parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment procedures or transactional message procedures. Some vendors may be located outside of India.

Email Opt – Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email – callsonu.laundry@gmail.com. It may take about seven (07) days to process your request.

Third Party Sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under , the name and contact details of the Grievance Officer are provided below.

Updates to this Policy

This Privacy Policy was last updated on 01-04-2026. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdction

If you choose to visit the website , your visit and any dispute over privacy is subject to this policy and the website’s terms of use , In addition to the foregoing any disputes arising under this policy shall be governed by the laws of India & Subject to the jurisdiction of Lucknow court only.